This site is one of a family of websites, mobile apps, and other digital tools (Digital Tools) operated by various ministries related to Campus Crusade for Christ (Cru) and governed by this Privacy Statement. Where we use the terms “we” “us” or “our,” we refer to Campus Crusade for Christ International and affiliated ministries (our Organization).

We are committed to protecting and appropriately handling private and personal information and take your privacy very seriously. We are publishing this Privacy Statement to let you know how we collect, process, use and share your personal information.

The definition of “personal information” will differ depending upon applicable law. In Europe it will include all information that directly or indirectly relates to you, and includes “personal data” as defined by the General Data Protection Regulation (GDPR). Where GDPR or other EU privacy laws apply to you, this Privacy Statement details how you can exercise your rights.

We may, from time-to-time, update this Privacy Statement, so we encourage you to review it periodically. We will notify you (by email or prominent notice on this site) about changes in the way we treat your personal information and how those changes are likely to impact you.

1. Using our Digital Tools.

Please read our Terms of Use to find out more about the requirements for using our Digital Tools. Please note that individual applications are governed by terms of use customized for that specific application.

2. How we use your personal information.

We will generally only collect and use your personal information when it is necessary to achieve our legitimate interests of fostering spiritual growth, which includes providing spiritual guidance, coaching, events, meetings, and Digital Tools. We may also use your personal information when it is needed to provide you with goods or services, or to process donations or to comply with our legal obligations.

For example, we use personal information to:

• Allow you to register and attend an event and to follow up with you after the event.
• Communicate with you for electronic marketing or physical communication to keep you informed of our ministry.
• Manage contact and participation across our ministry.
• Improve your experience of our Digital Tools and show information that is more interesting to you.
• Provide spiritual guidance and support, and allow us to pray for you.
• Process donations and securely receive your financial gifts toward our charitable aims.
• Respond to complaints and requests to ensure your concerns are addressed.

3. How we collect personal information.

We obtain personal information about you via:

• direct interactions: when you enquire about our activities, engage in an activity with us, make a donation, register through one of our sites or at an event, or otherwise give us your personal information. If you meet with us for discipleship or spiritual advice, we may take confidential notes for spiritual guidance and support. If you prefer that we do not take notes, please let us know. The information you disclose is entirely at your discretion.
• cookies and other automated technologies: when you interact with our Digital Tools, we may use cookies and similar technologies to track activities (for more information, see “Cookies and Information Collected by Technology” below). We also track usage of mobile apps through analytics.
• third parties: we may from time to time obtain personal information about you from third parties or other publicly available sources. We will only collect personal information from third parties if they have obtained that information in a legal and proper way.
• Referral of information by individuals: Your name and contact details may have been passed to us by someone you know, who indicated that you might be interested in hearing about our ministry.

4. Types of personal information that we collect.

We collect the following types of personal information:

• application data including employment history, qualifications and references, if applicable;
• contact details including email address, postal address, telephone number and instant messaging details;
• demographics including information that allows us to better understand who you are and the services in which you are most interested;
• financial data including bank account and payment bank details;
• financial transaction data including details about payments and donations from you and details of products and services you have purchased from us and activities you have participated in;
• historical transaction data including communication history, your past donations, purchases, applications and interactions with us;
• identity data including name, date of birth, gender, marital status;
• information about beliefs and circumstances including religious information; information you disclose about your personal circumstances;
• location data that is information about your physical location, including IP address, and lat/long coordinates and country of origin (where applicable);
• marketing and communication data including your preferences in receiving marketing from us and communication preferences;
• requests and preferences including communication preferences, your interests and prayer requests;
• security credentials including username and password;
• system data including information about how you use our Digital Tools;
• tax status; and
• travel information including your travel details, delegate information, dietary requirements, and room preferences.

5. How/when we disclose personal information.

Generally, we will not disclose or share your personal information (including your email address) with anyone outside our organization without your permission. However, we may need to use or share your information with our partners and agents who provide goods and services to you on our behalf. Your information may be disclosed:

• to other parts of our Organization;
• to public or regulatory authorities;
• to third party service providers, including cloud service providers for the hosting of apps and sites; direct and email marketing service providers; and companies that assist us in processing your donations.

We take steps to safeguard your information and we have contractual provisions requiring all third party service providers to respect the security of your personal data and to treat it in accordance with our data protection policies and all applicable laws.

6. Your privacy rights.

Depending on the privacy laws applicable to you, you may have several rights regarding your personal information, including:

• Access: You can ask us for a copy of the personal information we hold about you.
• Correction: You can ask us to correct or update your personal information if it is inaccurate or incomplete.
• Erasure: You can ask us to delete your personal information where there is no good reason for us to continue processing it.
• Objection: You have the right to object to processing of your personal information for direct marketing purposes and we will promptly comply with your request.
• Portability: You can request us to send you your personal information in a structured, commonly used, machine-readable format.
• Withdrawing consent: You have the right to withdraw any consent you may have given us at any time. We will comply with your request promptly.
• Filing a complaint: We will try to resolve any problems that you have but you are always able to contact your local data protection authority for assistance or to make a complaint.

7. International transfer of your personal information.

We are an international organisation and we might need to transfer your personal information to other countries. We will only transfer your personal information outside of your region with adequate safeguards in place and in full compliance with applicable laws. We have established standard contractual clauses with our service providers to ensure they protect your information and to enforce legal transfers of data internationally.

8. Security.

We have put in place appropriate security measures to protect your personal information from being accidentally lost, misused or accessed in an unauthorised way, altered or disclosed. These include technical, administrative and physical security measures to ensure that any information we collect is stored and processed securely.

For example, for Digital Tools that require personal or sensitive data to be collected or displayed, a Secured Socket Layer (SSL) connection is required. All credit card payments are processed using PCI compliant technology, to ensure that your credit card number is securely passed to the merchant/service provider. We do not store your credit card details. We cannot guarantee that the security measures we implement will absolutely prevent others from accessing or acquiring any information that you provide while using the site. You can help us protect your personal information by properly protecting your password and remembering to sign out.

9. Cookies and information collected by technology.

The digital tool may use cookies to keep track of web site activities, save your password or deliver content specific to your interests. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience certain interactive features of the site.

10. How long we keep your personal information.

We keep your information as long as it is needed to achieve our purposes listed above, as well as for the amount of time necessary to meet any legal, tax, or reporting requirements. We do not keep your personal information for longer than necessary and up to 7 years after your last interaction with us. We may keep your data for longer than 7 years for legal or technical reasons.

11. Third party sites and information.

The site may contain links to Digital Tools that are run by third parties such as other organizations, sponsors, content providers and advertisers. Once you've clicked on a link or button activator for an outside website, you will leave the site and be taken to sites that we do not control, and our privacy policy no longer applies on those sites.

12. Special rules for children.

We do not collect personal information from children under the age of 13 beyond what is necessary for them to participate in our online or other activities. If we discover that we have accidentally collected personal information from a child below the age of 13, we will delete it from our records as soon as reasonably possible. If a child attempts to register with one of our Digital Tools, a parent or guardian must give permission and consent for that child to provide information and register. Parents have the right to request at any time that the information collected about their child is removed from our database.

13. Contact

If you have any questions about this policy or the way we use your personal information, you may contact:

Email: ask@ccc.org.ph
Phone: (02) 7149-4255
Mailing Address: PO Box 1334 QCPO, NIA Road, Quezon City, 1000